Frequently Asked Questions - FAQs

How far in advance should I place my order?

We recommend placing your order at least 48-72 hours in advance to help ensure availability of your preferred flowers, colors, and design. Same-day and last-minute orders may be available depending on our inventory and schedule. Please contact us directly for availability.

Do you offer delivery?

Yes! Lux Blooms offers local flower delivery for an additional delivery fee based on the delivery location. Delivery availability and pricing will be confirmed when your order is placed. We also offer pickup options for customers who prefer to collect their arrangements.

What happens if recipient isn't home?

If recipient isn't available, our driver will leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.

Do you offer same-day flower delivery in Houston?

Yes, we provide same-day delivery in Houston for orders placed before 10:00 AM.

How much does flower delivery cost in Houston?

Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.

Can I order online or by phone?

Yes! You can order online anytime at shopluxblooms.com or by phone at (713) 303-2197 during our business hours (Mon-Sun 9 AM-5 PM).

What forms of payment do you accept?

We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.

Can I request certain flowers or colors?

Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.

What happens if the recipient isn’t home?

If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.

Do you deliver flowers to hospitals, offices, or event venues in Houston?

Yes, we deliver to homes, hospitals, businesses, and venues across Houston. Please provide the full address and any delivery notes during checkout.

Can I include add-ons with my bouquet or arrangement?

Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.

How do I make my flowers last longer?

Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.

Why choose flowers by Lux Blooms?

What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Houston, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.

Can I add a personalized message or card to my flower order?

Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.

Can I order a flower subscription?

Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.

Delivery FAQs